Who Processes Your Data
Last updated: 16 September 2026
We use a small number of carefully chosen providers to run Kinetic. Each one processes personal data only on our instructions, under a written data-processing agreement, and only for the purpose listed below. We do not sell personal data and we do not use health data for advertising.
Current providers
| Provider | What they do | Where |
|---|---|---|
| Lovable Cloud (hosting, database, authentication, storage) | Runs the app, stores your account, profile, plans, metrics and uploaded photos. | EU / EEA, with transfers under Standard Contractual Clauses where applicable |
| Lovable AI Gateway (Google and OpenAI models) | Generates training plans, menus, trainer notes, chat replies and advertising images from the information you provide. | EU/US, Standard Contractual Clauses |
| Paddle (Merchant of Record) | Sells the subscription, takes payment, handles tax and invoicing. Card data never reaches us. | UK/EU, adequacy and Standard Contractual Clauses |
| Resend (email delivery) | Sends confirmation, reminder and billing emails from notify.trainwithkinetic.com. | EU/US, Standard Contractual Clauses |
| Shopify (supplements shop) | Product catalogue, basket and checkout for shop orders, when the shop is open. | EU/US/Canada, Standard Contractual Clauses |
| Web push services (Apple, Google, Mozilla) | Deliver the reminder notifications you switch on, if you enable them. | Depends on your device maker |
Changes
If we add or replace a provider we will update this page, and where the change matters for you we will say so in the app or by email. To be told in advance, write to support@trainwithkinetic.com.